While there were no allegations of any wrongdoing on the part of Appleby, there were some allegations of perceived failings in our business practice standards. Operating in highly regulated jurisdictions, we face an ever-increasing level of compliance obligations. Our overriding objective is to have the procedures and policies to ensure that we have 100% compliance with our obligations. This is a major undertaking and Appleby invests significantly in compliance professionals and processes, not only to put in place the requisite procedures and policies but also to review constantly our current practices to see where there can be improvement.
We are grateful for the continued support from our clients, our referrers, intermediaries, local Governments and finance bodies and from the business community in general, including our competitors. It has been humbling.
We wish to apologise to our clients and to our colleagues for the difficulties which have arisen from this incident. We remain committed to working with each and every client to talk to them about what has happened so that they can understand its impact on them and in order to support them with their own reporting requirements. We also remain committed to the highest standards of client service and confidentiality.
If you are a client of Appleby and you wish to discuss any aspect of this statement, please call +44 (0)1624 647 915, or email firstname.lastname@example.org